Links

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• ISBER - Resources
• Zebra
• Code Corporation
• Tech Tip archives
• Training videos library
• Printer setup videos
• Clinical and Translational Science Awards (CTSA)
• BioTillion - RFID Partners with Freezerworks
• Computype

You provide an invaluable service and it will yield dividends in translational research.

Bar code printers

• I am getting a "Label Printer Not Responding"� error message. What should I do?
• How to "re-gap" a Zebra TLP 2844 printer gap sensor
• Can we use the bar code printer we have to print bar code labels?
• My Zebra printer displays a red or orange light – never green, and will not print.
• The port designated is not responding. Please confirm the port number and power supply to the printer.
• The print on the label from my Zebra printer is too light.
• When I try to print labels I get ERROR 29 - The value must be 1 or 0â€�.
• My barcode label won't scan.
• Connecting printer to Mac - won't print. Which port to use?
• Out of Memory error when printing labels
• My printer skips labels, resulting in many wasted labels.
• My printer (Zebra) is not working. I couldn't get the gap sensor to work; it kept changing from green to orange, never red.
• Zebra Printer Status Light Indicators
• Print a small set of labels
• The print on my label is light or incomplete.
• How to load a ZM400 Printer
• How to install a Zebra GX420t printer
• Upgraded to Windows 7, the bar code printer is having problems

Backups

• How should I perform a backup?

Connectivity

• Can we link Freezerworks with other database programs we use?
• Why can't we run standalone on a server or store the data file for standalone on a separate computer?

Customizing Freezerworks

• Can Dataworks customize Freezerworks to address specific needs?

Data file

• We want to change the location of the data file (move it to a different drive or computer). How do we redirect the program to a new location?
• "File Not Found" message after making a backup

Error messages

• Access to specified device, path, or file is denied.
• Cannot find .ini file.
• The resource cache file cannot be created.
• No more room to save the record or Segment is locked
• Error 9939. External routine not found.
• An interruption has occurred while flushing the data to disk. Please run 4D Tools.
• Out of Memory error when printing bar code labels.
• An attempt has been made to save non-unique data to a table with a unique field.
• Not enough space in your data segment to allocate a new data segment.
• The form could not be loaded.
• Network Errors –10030, -10031 and -10033
• The service did not respond to the control request in a timely fashion.
• Error 1

Importing data

• Error message contains: The destination string is smaller than the source
• What delimiter settings should I use when importing data?
• How can I use Import to update aliquot data in Freezerworks?
• Freezerworks closes when I select the file to import.

Labels

• What is the difference between the 1ml portrait and landscape labels?
• Do you have labels that stick to frozen vials?
• Do you offer wraparound labels smaller than the 1 ml vial size?
• Do you have labels for slides?

Networking

• Access to Freezerworks over the network is slow. What can I do to improve performance?
• Error 10002. The database cannot be used
• Can you register Freezerworks as a Service?
• Error 10001. The connection to the database has been disrupted.
• Can I have both Mac and Windows clients accessing Freezerworks Server?
• I am not able to get a connection on the client. What should I do?
• Is a desktop computer sufficient to use as a server or do we need a true server?
• Can Freezerworks Server be used with Terminal Service?
• What Port Number does Freezerworks use?
• Error message: "Register as a service could not be done because the Database Access path contains spaces.â€�

Quality assurance

• Is Freezerworks FDA Title 21 CFR Part 11 Compliant?
• Does Freezerworks meet GMP standards?

Reports

• Can we create our own reports?

Scanners

• I switched the scanner to a different client computer, and now it doesn't read the bar code. It beeps as if it will, but does not enter anything into

Installation

• Downloading Freezerworks 5.5 getting "open with" prompt
• When starting Freezerworks or Freezerworks Unlimited for the first time after installation, the program flashes on the screen and then quits.
• Is Freezerworks compatible with Macintosh Leopard (10.5)
• How much does Freezerworks cost?
• Is Freezerworks compatible with Mac OS X Lion?

Tech tip archives

• Import Tips
• Backing Up to a UNC Path
• Searching Freezer Subdivisions
• Enter and Search for Barcodes

Performance

• How Can I Improve Search Speed?

Configuring Freezerworks

• Why can't the Field Type be changed on User--Defined Fields?