Scalable Sample Management Pricing Built for Growth
From startup teams to enterprise operations, Freezerworks delivers transparent, predictable pricing with no hidden fees. Scale your sample management solution as your organization evolves.
Select the edition that matches your organization's complexity and scale.
Each plan includes dedicated implementation and support, with optional add-ons for advanced needs.
Base
Everything you need in a sample management solution for individual teams.
- Seats Included: 5
- Implementation Window: 30 Days
- Implementation Meetings: 3
- Basic Technical Support: Included
Ascent
For multi-group organizations that need expanded security, roles, shipping, and requisition features.
- Seats Included: 5
- Implementation Window: 45 Days
- Implementation Meetings: 6
- Basic Technical Support: Included
Summit
Multi-tenancy solution with organism-level hierarchy, group-assigned fields, & test results management.
- Seats Included: 5
- Implementation Window: 60 Days
- Implementation Meetings: 10
- Basic Technical Support: Included
Pinnacle
A powerful, multi-group, study management solution with visit modeling, metrics, and more.
- Seats Included: 5
- Implementation Window: 90 Days
- Implementation Meetings: 15
- Basic Technical Support: Included
All subscriptions are billed annually in advance and require a minimum of five (5) users.
Understanding Your Plan Features
Seats Included
All plans include 5 user seats as standard. Additional seats beyond the included 5 are available at the per-seat rate listed for each tier. Seats can be added at any time during your subscription period.
Implementation Window
Your onboarding journey begins after the kickoff meeting with dedicated implementation sessions scheduled within a fixed calendar window. During this period, our team will configure Freezerworks to match your workflow. We want to ensure your team launches successfully and is prepared to maximize the value of your investment.
Implementation Meetings
The number of implementation sessions varies by edition. Each session covers key configuration areas to get your team up and running. Sessions are scheduled within your implementation window and can be customized to address your specific needs. For comprehensive setup beyond standard onboarding, consider our Extended Premium Onboarding add-on.
Basic Technical Support
Included support covers issues resolvable within two hours. This includes troubleshooting, user onboarding assistance, and general system questions. Complex troubleshooting or advanced support beyond our standard scope requires an Extended Support Package.